2020 · Anglican · Autumn · Blogging · Charbonnel Et Walker · Chocolate · Church of England · Clergy Wife · England · Food · Left Handed · Rural · Vicarage

Best Customer Service Ever!

Handwritten note addressed to me

Recently, I wrote about the lack of customer service in the UK.

Last week, I got a wonderful surprise when I ordered some chocolates from Charbonnel Et Walker. I had also taken advantage of their free personalised message service.

2 days later, the chocolate boxes arrived beautifully presented accompanied by handwritten cards! Handwritten cards???!!! This is what I call customer service and a big well done to Charbonnel Et Walker.

I was so touched by their level of service that I had to send them an email to express my gratitude.


NB: I have not been paid by Charbonnel Et Walker to promote them