
Ash Wednesday, 22nd February 2023
I might have touched (very slightly) on this on my last post. Last week was rotten for many reasons but one of the reasons was because I haven’t been able to get an appointment to speak to my GP.
Since the pandemic, my GP surgery offers telephone consultation and since mine was a non urgent matter, last Wednesday, I phoned after the morning rush hour as instructed on the surgery’s website to ask for a telephone consultation. I did tell the receptionist on the outset that it was a non urgent matter. She told me to phone the next day after 8am to join the urgent queue! I duly obliged as I needed to speak to someone only to be told by another receptionist to phone again on Monday! This was on the Thursday. When I slightly protested, she told me that they were only dealing with emergencies as they only had the one GP on duty due to staff sickness.
Can you imagine phoning the surgery on a Monday morning for a non urgent matter? I didn’t phone them. I am now scared to phone the surgery because they will probably ask me to phone back and if I keep calling them, I am afraid they might blacklist me!